Texas Crammer Practice Exam

How should a salesperson respond to an issue discovered during a property showing?

1. Communicate only with the buyers

2. Document the issue in writing and inform the seller

3. Conceal the issue from all parties

4. Notify the buyers but not the seller

The correct answer is: Document the issue in writing and inform the seller

A salesperson should document the issue in writing and inform the seller because transparency and ethical conduct are paramount in real estate transactions. By informing the seller about the discovered issue, the salesperson ensures that all parties are aware and can address the situation appropriately. This communication helps maintain trust and integrity in the transaction process, protecting the interests of both the buyers and the seller. Furthermore, documenting the issue provides a clear record of what was found and when, which can be invaluable if there are disputes or misunderstandings later in the process. This approach aligns with the duty of agents to disclose material defects in a property, ensuring that buyers can make informed decisions based on accurate information. Involving the seller in the conversation allows them to take any necessary steps, such as repairs or adjustments in pricing, to maintain the property's appeal to potential buyers.